Gap Analysis: Global parleys Economic turmoil compel Global Communication to take drastic measure to wear on on top in the tough, competitive telecom industry. Their strategicalal be after to transform into a global sens in spite of appearance 3 years was like a shot approved by the board. However, they were wrong by not considering each avenues in their planning stage. The employees and the gist were not inform of the decision, the plan was based on an competitive approach to increase gross and profits; leaving no room for negotiation. Therefore, lead to an undesirable conflict continuum (Kreitner & Kinicki, 2003) between the companionship and the stakeholders. Situation Analysis outlet and Opportunity Identification Declining stocks on Wall pass puts the telecommunication industry in a panic, and Global Communication is no exception. Their stock price plummeted 50% to $11 per share, from a game $28 per share three years ago. The plight coerce the compan y to look at new modern focussing of doing business. The company will introduce new service give to vitiated businesses and consumers. Furthermore, they will form partnership with artificial beam provider to compete against cable companies offering broadband and tuner services.
In addition to introducing new services, CEO Katrina wants to implement an wolfish globalization strategy to increase both revenue and profits. The strategic plan will involve massive layoffs of employees in the dwarfish business center. And, for the remaining employees, they will be relocated with 10% salary reduction. According to Katrina, Global Communication will be ab! le to reduce cost by 40% if the proficient call center was outsourced to India and Ireland. This, no doubt created a win-lose military position in which the employees get the worse deal. Stakeholder Perspectives/Ethical Dilemmas Economic stuff has made the top executives lose perspective on what is important. Including, qualifying against their ethical and philosophy...If you want to get a full essay, value it on our website: OrderCustomPaper.com
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